Responsible Gaming
At OpalLounge, we are committed to promoting responsible gaming and ensuring that our guests enjoy a safe, entertaining, and balanced experience. Gaming should be a form of leisure, not a source of harm.
1. Our Commitment
We take responsible gaming seriously. Our staff is trained to recognize and assist individuals who may be at risk, and we provide tools and resources to help maintain control over gaming activities.
2. Know the Signs
If you or someone you know exhibits any of the following signs, it may be time to seek help:
- Spending more money or time than intended
- Neglecting responsibilities in favor of gaming
- Borrowing money to gamble
- Feeling anxious, guilty, or depressed about gaming
- Trying unsuccessfully to stop or reduce gaming
3. Stay in Control
We encourage all guests to follow these tips for healthy play:
- Set a budget before you start and stick to it
- Only gamble with money you can afford to lose
- Take regular breaks
- View gaming as entertainment, not a way to earn income
- Never chase your losses
4. Self-Exclusion
Guests who feel they need a break from gaming can request a self-exclusion period. Our team will support you throughout the process and provide guidance on available resources.
5. Help & Support
If you or someone you know needs help, please contact one of the following support organizations: