Privacy Policy

At OpalLounge, we are committed to protecting your privacy and ensuring a safe and secure online experience. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following information:

Full name, email address, phone number, and contact preferences
Reservation details, event interests, and membership status
Payment information (only when completing a booking)
Usage data and analytics to improve our website and services

2. How We Use Your Information

Your personal data is used to:

Confirm reservations and special event participation
Respond to inquiries and provide support
Send exclusive offers and updates (if you opt-in)
Improve our services and personalize your experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share data only with trusted third-party services for processing reservations, payments, or communications—always under strict confidentiality agreements.

4. Cookies & Analytics

Our website uses cookies to enhance functionality and user experience. You may disable cookies in your browser settings, but some features may not function properly.

5. Data Security

We implement high-standard security measures, including encryption and secure servers, to protect your personal data from unauthorized access or disclosure.

6. Your Rights

You have the right to access, update, or request deletion of your personal data. To make such a request, please contact us using the information provided below.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: contact@OpalLounge.com

Phone: +48 725 027 219